Main Shipping Terms
- SHIPS TO CANADA AND USA ONLY -
Free shipping is provided on all orders over 99$ before taxes. Flat fee shipping of $14.95 on orders under 99$.
Monday to Friday BEFORE 3:00 PM EST* will be picked up from our warehouse the same day.
Monday to Friday AFTER 3:00 PM EST* will be picked up from our warehouse the next morning.
All weekend orders will be shipped early Monday morning.
Once your order has been shipped, you will receive an email providing you with the shipping status, an order tracking number and a link to their tracking website.
NOTE: We have the right to refuse any order that has destination postal code which is within remote rural shipping regions, exceeds a weight, or exceeds our maximum box size. All shipping rates are per order equaling one maximum package, additional packages will be subject to an additional charge.
Remote is defined as islands and highlands; a postal code that is difficult to serve; or a suburb/town that is distant, inaccessible or infrequently served.
Bed Bug SOS is committed on providing the best online shopping experience for Americans and Canadians; therefore we only ship within Canada and the United States (excluding Alaska and Hawaii). Our apologies for those shopping outside of Canada or the USA
At this time, we are unable to issue special shipping instructions to the delivery driver (i.e. leave package with neighbour, leave package on porch, etc…) You may leave a note for the driver on your door with special instruction, however, the delivery of the package remains at the discretion of the driver.
*EST is Eastern Standard Time – Montreal time